Contact Voraelia

We’re here for
the details.

Whether you are choosing the right words, checking a personalization detail or asking about an existing order, send us a message using the form below.

For help with an order, include your order number and the email address used at checkout. If your piece arrived damaged, faulty or different from the personalization submitted, photographs will help us resolve it more quickly.

01

Before ordering

Ask about wording, character limits, necklace details or the personalized mirror preview.

02

Existing orders

Contact us as soon as possible if you need to request a change before personalization begins.

03

After delivery

Tell us what happened and include your order number and photographs where relevant.

Contact details

Prefer email?

You can reach us directly for questions about an order, personalization or delivery.

Business address
Voraelia
James Carter Road
82A
Mildenhall
IP28 7DE
United Kingdom